Important information regarding service with Volvo Cars Brooklyn

Please note that all service will take place at Volvo Cars Manhattan and their Service center located at 565 11th Ave. New York, NY, 10036 until our Industry City service department is up and running. Don't hesitate to call our knowledgeable staff Service Advisors at 833-953-2748 if you have any questions, or read our FAQ  below.   

Convenience delivered, with service from Volvo Cars Brooklyn

My Volvo Ownership Experience has always been about making life less complicated for our customers, and this is true now more than ever. In fact, servicing your vehicle might now be easier than ever. You can schedule your next service online, 24/7, and have your vehicle picked up at your house or place of work with our Volvo Valet service. 

Stay up-to-date with your Service Advisor via email, text, phone, or video calls and finalize payments over the phone. When your vehicle is ready, it will be dropped off  - all without you leaving the comfort of your home. 


Frequently Asked Questions


Do I have access to a Service Advisor?

Does the pickup and delivery service cost money?  

Yes, our service advisors are here to answer any questions you might have before, during and after your service.

No, our pickup and delivery service is complementary with every service appointment. You are however, responsible for gas and toll charges. 

Where will my car be serviced?

Are the drivers valeting my vehicle insured?  

We will service all of our cars at Volvo Cars Manhattan while our new service facility is under constructions. Our state of the art showroom and service facility is set to open early 2021.

They are not only insured but also go through a sequence of photos with you to document the state of your vehicle upon pickup and delivery.